Information for Business

KNOW YOUR CUSTOMERS' RIGHTS
General advice for traders Safety Requirements CE marking EU's RAPEX system Safety of Toys Notified bodies Product Recalls Unfair commercial practices Selling within the EU	Consumer guarantees Distance/Off-premises selling (i.e. via internet, door to door) Advance information for consumers Confirming the contract in writing Customers' right to withdraw Delivering the goods Specific obligations Display of prices and payments Dispute resolution Alternative Dispute Resolution (ADR)

Note/Source: Part of the texts included in this section, comes from EU’s site: “Your Europe".

-	Information for Business