Information for Business

Distance/Off-premises selling (i.e. via internet, door to door) Transactions subject to the rules below are sales and service contracts to consumers when you don't meet your customer face-to-face; e.g. contractual agreements by internet, telephone (with or without human interaction), email, fax or standard letter and contracts when you conclude a contract with customers outside your usual business premises. Transactions in relation to the following topics are not covered by the relevant Law: social & healthcare services; gambling; financial, insurance & investment products; real estate and rental accommodation (residential); package travel, timeshare and certain holiday services that are subject to specific rules; passenger transport (apart from some specific rules ); contracts established by certain public office-holders, such as notaries; food & drink supplied by regular delivery to a customer's home or workplace; products sold in vending machines. Your obligations You should: provide specific information to your customers, in a clear and understandable manner before concluding the contract confirm the contract in writing as soon as possible give your customers the right to withdraw from the contract deliver the goods without undue delay you must meet other specific obligations Note/Source: Part of the texts included in this section, come from EU’s site: “Your Europe".

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