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Republic of Cyprus
File a Complaint - Introduction

Σήμα παραπόνωνPlease follow the below step-by-step process in case you have a problem with goods or services that you have purchased and wish to submit a complaint.

Should you require any assistance during this process, please feel free to contact the Consumer Helpline on 1429.

It is noted that this process is intended exclusively for consumers, i.e. natural persons who are acting outside their trade, business or profession. The Consumer Protection Service cannot be referenced in the case of disputes between traders.

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© 2015 - 2022 Republic of Cyprus,
Ministry of Energy, Commerce and Industry
Consumer Protection Service